This policy explains what information junkremovalwilmingtonde.com (“the website”, “we”) collects when you use it, why, who it is shared with, and the choices you have. We keep it short and plain on purpose.
Who is responsible for your data. This website is operated by Delphine Ragueneau, based in France, who acts as the data controller. Contact for any privacy question: info@ôdome.fr.
What we collect
We only collect what you choose to give us:
- Quote form: your name, phone number, email address (optional), ZIP code or neighborhood, the type of job and the description you write.
- Phone calls: when you call (302) 803-4992, your phone number and the time of the call are recorded by our phone provider, along with what you tell us about the job.
- Technical data: like any website, our server receives your IP address and browser information when you load a page. This is used for security and to keep the site running.
We do not ask for and do not want sensitive information such as payment card numbers or Social Security numbers through this website.
Why we use it
- To answer your request, give you a price range and schedule the job.
- To contact you about that job, by phone, text or email.
- To keep the website secure and working.
We do not use your information for advertising, and we never sell or rent it.
Who we share it with
Your request may be passed to the local junk removal professional who carries out the work in your area, only so they can contact you, quote and do the job. They may only use it for that purpose.
We also rely on service providers who process data on our behalf: our website host, our email provider and our phone provider. We may disclose information if required by law.
Cookies and third-party content
We do not use advertising or tracking cookies, and we do not run analytics that profile you.
- Fonts on this site are loaded from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google.
- Our service area page shows an embedded Google Map. Google may set its own cookies when that map loads. Google’s privacy policy applies to that content.
Do Not Track
Because we do not track visitors across websites, there is nothing to switch off: the site behaves the same whether or not your browser sends a Do Not Track signal.
How long we keep it
Quote requests and related messages are kept for as long as needed to handle your job and any follow-up, and no longer than 3 years after our last contact with you. Server logs are kept for a short period for security.
Your rights
You can ask to see the information we hold about you, correct it, delete it, or object to how it is used. Email info@ôdome.fr and we will answer within 30 days.
Because the operator is based in France, you also have the right to file a complaint with the French data protection authority, the CNIL (cnil.fr). If you are a Delaware or other U.S. resident, you may have additional rights under the laws of your state, and we will honor them.
Security
We use reasonable measures to protect your information, including an encrypted (HTTPS) connection to this site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This website is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
If we change this policy, we will post the new version on this page with a new effective date. Significant changes will be noted at the top of the page.
Contact
Questions about this policy: info@ôdome.fr. Questions about a junk removal job: call (302) 803-4992 or use our quote form.